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A Smarter Approach for Property Teams – Julie Flesner Interviewed

Woodland Hills, CA – June 10, 2025 – Smartphones have become central to everyday life—serving as access points to everything from finances and photos to social media and now apartment living. In response, property managers are adopting mobile apps and smart technology to improve efficiency and elevate the resident experience. With the rise of cloud-based proptech, renters can now pay rent, request maintenance, and connect with staff directly from their phones.

As expectations grow for faster service and greater convenience, artificial intelligence is also playing a larger role in property operations. However, implementing mobile platforms can be challenging, requiring careful planning around cost, integration, and data security. Julie Flesner, Communications Director at Investors Management Group (IMG), shared practical strategies for rolling out mobile tools that drive both resident satisfaction and property performance in Building Owners and Managers Association (BOMA) International.

Read the full article at BOMA International

A Smarter Mobile App Approach for Property Teams
By: Ella Krygiel
Building Owners and Managers Association (BOMA) International
Published June 10, 2025

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